Productivity & Best Practice

  • Efficiency is such a buzz word right now. In real estate, everyone is talking about how they need to become more efficient to remain competitive in a tech-enabled future. In part, much of this relates to having great, repeatable processes that allow you to manage more customers with fewer resources. In sales, you can scale a team and handle more…

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  • The agencies who will come out of this cycle stronger than they entered it are those who are proactively and critically assessing their people. Using processes and technology, they are taking care to implement changes and future-proof their business. Want to be amongst their number? An area you should interrogate is your underlying business systems. It can be a daunting…

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  • In business, there are hundreds of numbers you could be tracking and the key is to know which one to focus on at the right time. Recently we’ve had a number of discussions with clients where they have expressed concerns about whether or not they should cut costs in their business. ‘Is it time to batten down the hatches?’ ‘We…

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  • What do the humble green pea and real estate have in common? The Pareto Principle. The brain child of Italian philosopher and economist Vilfredo Frederico Damaso Pareto, the concept evolved from his observation that 20 per cent of the pea plants in his garden generated 80 per cent of the healthy pea pods. Commonly known as the 80/20 rule, the…

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  • The number one thing leaders need to do in turbulent markets is to reinvest – in people, process and resources. You’ll never cost-cut your way to greatness. To build a great business, you need to be super clear on your operating system. That operating system is built on three foundations: 1. Purpose – why you’re here, what you do for…

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  • Why do Gandhi, Elvis and Steve Jobs stand out in their respective fields? What is it that makes them different? It’s simple – creativity. Their ability to think outside the box. Their ability to dream and act on that dream. We see leaders, big and small, in everyday life. Every leader has basic problem solving, awareness, communication, decision making and…

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  • No matter what industry you’re in, once you’re looking to grow and take success to the next level, you’re no longer a real estate agent, lawyer, builder, baker, or business consultant. You’re a marketer. And your product is you. The fate of your business lies in not just in offering the best real estate services but in your ability to…

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  • Things most people want: to be able to manage their time more effectively, forget self-limiting believes and of course the ability to make more money. I have met a number of real estate and other professionals who are stuck behind emotional barriers that keep them from success. But there are solutions to the problems we all face. Fears, expectations and…

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  • In May 2019 I will be taking a group of real estate professionals on a personal development trek to Mt Everest’s Base Camp. The aim of the trek is to help them grow as humans, and also to raise money for the charity Seven Women, which is based in Kathmandu, Nepal. But what many people don’t realise is that the…

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  • Q.  Last year was very challenging – what can I  do to reset for 2019? –  Jonathan Warren, Independent Property Group Canberra   The new year allows you the chance to do three key things in your business which I call the 3R Principle. Reflect Take the time to review every part of your business by understanding where your results came…

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  • When Jess first started her job in real estate, she loved it. She went to work every day filled with passion and purpose, excited about the prospects her new job offered. Fast forward a few years and she now wakes every morning with a feeling of unease. Her sleep is suffering, she’s putting herself last and as such her health…

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  • Writing and sharing a press release is an excellent way to generate awareness and buzz for your business, and it can even be an integral part of your content or property marketing strategy. Writing a press release is a bit different from writing a blog post, as you can’t just hit a publish button- you need to get past a…

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  • By all accounts the recruitment market for quality candidates is a competitive space, with over 5,000 agencies in NSW alone vying for top-quality candidates – making it as ruthless as the real estate climate today. In this market, there are a few key factors to consider when looking at your internal people plan. Be clear on your non-negotiables It is possible…

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  • Most people think that goal achievement is just about writing a set of actions and targets, whereas it is actually about taking actions to achieve your desired goal. Goals provide a purpose for our actions, be they personal or career-related. They can broadly be categorised into outcome goals, performance goals and process goals. Outcome goals are macro-view goals: the big picture,…

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