EPM: Leadership

  • Inspirational quotes from famous entrepreneurs and the thought-leaders we admire might add flavour to our daily Instagram trawl, but placing great people on a pedestal can be counter-productive. Instead of adopting their wisdom we hold it apart from ourselves. Whether we use their smarts to improve the daily operations of our real estate businesses or to create a product that…

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  • Are you underestimating your emotional intelligence and power to lead? Have you turned down the opportunity to interview for leadership positions because you’re not ‘cut out’ to be a leader? Self-doubt is common, even among very capable individuals. We live in a world where big egos abound and it can leave many feeling inadequate. But don’t allow this to hold…

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  • To keep your property management business healthy, here are the top vital signs you need to monitor. Vital Sign 1: Arrears Pulse Leaders keep a finger on the pulse of their property management business’ arrears. Their goal is to keep arrears at zero per cent by managing high-risk tenants. Pulse Leaders know that if their business has tenants with ongoing…

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  • Being a leader often meant you had to be the smartest person in the room or the person with the most grey hairs. But things have changed. Importantly, strong leadership can be the difference between a thriving and successful business, and one that suffers under the pressures of disruptive change. So what does it take to be a successful leader…

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  • With no ambition and possibly no ability, I wasn’t planning on being a leader. Twenty-seven years later, I’m a business owner and frontline property manager and I seem to have filled those leadership boots quite well. Taking the steps from receptionist to property manager to business owner, and naturally to leader, has been quite a learning curve. Here are my…

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  • In a four part series, we drew inspiration from Tim Ferriss' Tribe of Mentors and asked the ARPM 2018 speakers about their leadership story. This interview features Cameron Head of Property Management Ben Foster.

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  • In a four part series, we drew inspiration from Tim Ferriss' Tribe of Mentors and asked the ARPM 2018 speakers about their leadership story. This interview features McCrindle Head of Communications Ashley Fell.

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  • In a four part series, we drew inspiration from Tim Ferriss' Tribe of Mentors and spoke with the ARPM 2018 speakers about their story. This interview features McGrath Lower North Shore's New Client Consultant Bradley Fraser.

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  • In a four part series, we drew inspiration from Tim Ferriss' Tribe of Mentors and spoke with the ARPM 2018 speakers about their leadership story. This interview features Turner Real Estate CEO Emma Slape.

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  • Empowered by ireviloution and businessDEPOT, the Property Management Leadership Summit is for property management leaders who are serious about leadership and business success. Over 100 principals, heads of PM departments and BDMs from across Australia attended the two-day Summit on the Gold Coast earlier this year and were inspired to step up, lead their team and profitably grow their business. Twenty…

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  • What strikes me when I think back to the start of my accidental property management career in 1998 is that the fundamentals of what we do are still very much the same. Sure, our trust accounting software is now a bit fancier. We market properties on the internet and take online bookings to view them. We usually do our inspections on an app rather than with pen…

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  • Recently returned from the United States, Jo-Anne Oliveri shares trends and tools from the latest NAR REALTORS® Conference and Expo. If you want to get to the top in your property management business, you must be prepared for the climb. Thanks to modern technology, however, the climb isn’t as arduous as it used to be. 1. BLUETOOTH KEYS Traditional keys are…

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  • Tough decisions and difficult conversations: at times like these you need to find your inner superhero and put on your big girl pants, says Fiona Blayney. I’ve never really been a fan of big girl pants. I’ve never found mine a natural fit and as such, if I’m honest, I still find them pretty uncomfortable. I don’t remember the first…

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