rockend

  • Insights

    The Future – Property Management Round Table: Part 8

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round-table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In the final video…

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  • Insights

    Technology – Property Management Round Table: Part 7

    As a finale to Transform PM 2016 our four PM Directors were joined by Richard Bray, Fiona Blayney, Chris Gray, Charles Tarbey, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…

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  • Insights

    Transformation – Property Management Round Table: Part 6

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…

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  • Insights

    Team Dynamics – Property Management Round Table: Part 5

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…

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  • Insights

    BD and Referrals – Property Management Round Table: Part 4

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…

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  • Insights

    Communication – Property Management Round Table: Part 3

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…

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  • Insights

    Investor Insights – Property Management Round Table: Part 2

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on  the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…

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  • Insights

    Investor Trends – Property Management Round Table: Part 1

    As a finale to Transform PM 2016 our four PM Directors were joined by Charles Tarbey, Fiona Blayney, Chris Gray, Richard Bray, Julie Davis and Neil Williams for an industry round table discussion on  the future of property management and how to best serve the needs of property investors. The session was facilitated by Alister Maple-Brown of Rockend. In this…

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  • Brand Editorial

    Accelerating Growth: Harcourts Adelaide Hills

    Fresh from winning The Amazing Race in Elite Agent’s Transform PM Challenge, the team at Harcourts Adelaide Hills are implementing change and shaking things up across their three office network and the South Australian real estate market. Iolanthe Gabrie sat down with Director Trent Shorland, BDM Kerry Holding and Property Manager Rachel Torney to learn more about benchmarking for success,…

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  • Brand Editorial

    What Needs to Transform? Part Two: A Solid Foundation for a Bright Future

    To transform requires more than to simply make a few changes. ‘Transformation’ implies a metamorphosis into a new state that bears little resemblance to the original. It’s now time to unpack the journey’s the teams have taken and discuss with the directors their before and after milestones. All four agencies that participated in Transform PM are different in size, structure…

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  • Brand Editorial

    The Power of Change: Fiona Blayney

    The Transform PM program saw an intensive period of change for all those taking part. Head coach of Transform PM Fiona Blayney looks at the power of transformation and the effect it could have on your team, using the experience of the Transform PM teams as inspiration. Transformation carries with it so many elements. There is the transformation that takes place…

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  • Brand Editorial
    team

    Matching the Round Peg to the Round Holes

    Understanding how individuals work best through developing their innate skills and talents is essential to effective business growth and development. Part of this process is a self-assessment, analysis and implementation program. During the Transform PM journey, the four teams were assessed and provided their performance assessment profiles by Julie Davis and Neil Williams from Agent Dynamics, who specialise in helping…

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  • Transform

    Transform PM Insights: Foreword

    Introducing Insights #1From Alister Maple-Brown, CEO, Rockend. It has been a privilege for Rockend to be a part of the inaugural Transform PM program this year. This program provided four agencies with the opportunity to take a step back and analyse their business with the guidance and coaching of industry professionals. Over the nine weeks it has been fascinating to…

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  • Brand Editorial

    5 Languages of Appreciation: Tanja M Jones

    Everyone says you should make sure that your team feels appreciated, but just as different things attract different customers, there are different ways you should recognise your team depending on the way they would like to be recognised. And if you get this right, says leadership coach Tanja M Jones, you can enhance loyalty and productivity at the same time.…

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  • Brand Editorial

    The Power of Insight with realbenchmark

    Since its launch at ARPM 2016, realbenchmark has been gaining serious traction as an essential management tool for busy managers and principals. It helps them rapidly see where their business stands in the present moment, tracking comparisons to past performance and other industry-leading real estate businesses. It’s also available on the go. Experienced agency principal and Elite Agent Magazine regular…

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  • Brand Editorial
    property management benchmarking software

    Rockend Rolls Out New Benchmarking Tool

    I’M PLEASED TO ANNOUNCE a new product which sits within Rockend’s core service offering. Our latest development, realbenchmark, is a cloud-based business intelligence solution for Rockend’s REST Professional clients. The new platform boasts a one-click, highly visual dashboard that allows property managers to easily compare and analyse their KPI data results in one place. Being cloud-based it is accessible on…

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