1. We respect your privacy
a bit of this publishing pty ltd ACN: 161 497 963 t/as Elite Agent Magazine (we, us, our, company or Elite Agent Magazine) respects your right to privacy and this policy sets out how we collect and treat your personal information.
“Personal information” is information we hold which is identifiable as being about you.
2. What personal information we collect
We may collect the following types of personal information from you:
- place of work and role type
- phone number
- fax number
- information about the goods or services you have ordered
- information from enquiries you have made
- communications between us
3. How we collect your personal information
We collect personal information from you in a variety of ways, including, when you interact with us electronically or in person; when you access our website; and when we provide our services to you. This may include registration for electronic newsletters and updates, print magazines, surveys, polls, competitions, conferences and other events. Sometimes we collect personal information about you from other people. This may include publicly available sources or lawfully from our business partners, partnering companies or other third-party stakeholders.
4. Use of your personal information
We use the information we collect from and about you to provide the Company Services and features to you, including: to measure and improve those Company Services and features; to improve your experience with both online and off-line Company Services by delivering content Company believes you are likely to find relevant and interesting, including advertising and marketing messages; to allow you to comment on content, and participate in surveys, competitions, or rewards programs; to provide you with customer support and to respond to inquiries. When you are not reasonably identifiable in relation to the information collected from or about you, we may use that information for any purpose or share it with third parties. We may also de-identify the information we collect about you so that we can use and disclose it without using or revealing any personal information about you.
We use the information we collect from and about you for these purposes:
To provide Company Services to you. We will use your information to provide services to you, to fulfil administrative functions associated with these services (for example billing, credit and account management), to enter into contracts with you or third parties and for marketing and client relationship purposes. Where your information is contained within an advertisement which we publish for you, we may also use your information for publication of that same advertisement in other media, in accordance with the terms and conditions applicable to the initial publication of the advertisement. We may also use your information to improve our services including through research and data analysis by us and our service providers. Where your personal information is contained in a user-generated post or in a communication to an editor or journalist, we may publish your name and suburb to identify you as the author of the comment/correspondence if we choose to publish comment/correspondence in any media. We may use and disclose your personal information in other ways expressly disclosed at the point of collection. If you are a competition winner we may disclose your information to relevant regulatory authorities and publish your details in accordance with the competition terms.
To allow service and content providers to assist us in providing and managing the Company Services. We may make your information available to certain selected third party service and content providers, such as providers of data cloud services, website hosting service providers, debt collection services and direct marketing services, who help us manage or provide the Company Services or provide Company with related services. These third parties may be located in a range of different countries. Company generally requires these service and content providers to comply with relevant privacy laws and not to use personal information which Company provides for any purpose other than the specific service they are providing to you and/or Company.
To deliver relevant advertisements. Company and our advertisers may use the information we collect from and about you to deliver relevant ads to you when you use the our or another service.
To contact you. We may periodically send promotional materials or notifications which it believes might be of interest to you. Promotional materials may include invitations to participate in various activities such as news, customer surveys, or special offers.
To share with business partners. Where you have expressly consented to this, we may share your information with business partners to permit them to send you marketing communications consistent with your choices. We may share personal information with other service providers for the provision of products and services. This may include printers and mailing houses for distribution of printed magazines and specialist or third party providers for electronic email distribution.
To complete a merger or sale of assets. If we sell all or part of its business or makes a sale or transfer of its assets or is otherwise involved in a merger or transfer of all or a material part of its business, we may transfer or disclose your information to the party or parties involved in the transaction as part of that transaction and as part of any due diligence processes which take place in contemplation of a potential transaction. You may opt out of these additional communications at any time. Please contact our Privacy Officer [email protected] , +61 2 8231 6669 or Suite 904, 121 Walker Street North Sydney NSW, Australia 2060.
5. Security of your personal information
In our business, personal information may be stored both electronically and in hard-copy form (for example, a magazine fly-sheet that has been returned to us). We are committed to keeping your personal information secure regardless of the format in which we hold it and we take all reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification or disclosure. However, you use this website at your own risk and we accept no responsibility, whether we are deemed to have been negligent or not, in the event of a security that affects your privacy.
Note that no information transmitted over the Internet can be guaranteed to be completely secure. However, we will endeavour to protect your personal information as best as possible but we cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk.
6. Access to your personal information
You can access and update your personal information by contacting us at [email protected] We may charge a reasonable administration fee for this access.
7. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Suite 904, 121 Walker Street, North Sydney. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
When you visit our website we may also collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
10. Third party sites
Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.