Frequently Asked Questions

Make it yours.

Welcome to Elite Agent Academy – a completely new Real Estate training experience, and, where approved, a completely new continuing professional development or CPD experience! Our online courses are designed to provide you with top-quality training materials that we hope you find user-friendly, educational, and most importantly, fun.

Our online courses are all fully “self contained” online – so, there’s no need to wait if you are in a hurry. And we will help you on your way as quickly and efficiently as we can. However, if you’d like to take your time, there is no time limit to complete these courses.

We will be progressively adding more and more interesting content, so be sure to check back regularly. We do hope that you enjoy these online training modules!

What is an Event CPD course?
a. These are CPD points that you can obtain for attending certain events including AREC, ARPM, Josh Phegan programs, RERN events and more. You must register your attendance at these events, purchase the event product on our website AND complete the required assessment to obtain your CPD points. View our Event CPD catalogue here.

I’ve paid for the course. Where do I “click” to start my lessons?
a. Click on “ACADEMY/MEMBER LOGIN” in the menu and login with your email address and password. Once logged in, under “REGISTERED COURSES” you should see the course you have purchased. Click on the heading of your course to begin.

Can I take a course on my iPad/Tablet or iPhone/Android?
a. Yes, absolutely. Our courses work on all devices, and in most browsers including Chrome, Firefox and Safari. However, please be aware there are known compatibility isues with the “quiz” feature and certain versions of Internet Explorer. If you are experiencing these, please contact us and we will send you the quiz by email.

C’mon…why so cheap?
a. Sigh. Yes the courses are low in price but we don’t like to think of ourselves as cheap. Just savvy users of the technology that’s available to us, we don’t have the overhead of a real classroom which enables us to be keep the costs down.

How long do I have to finish my course?
a. As long as you like – there is no expiry date on any of our courses. But what did Mark Twain say? “Never put off till tomorrow what may be done the day after tomorrow just as well”. Better to finish one thing before you start another.

How long until I get my CPD certificate?
a. Once you have achieved a pass mark in your course, you will receive a confirmation of completion email from us within 12-24 hours, and your certificate will normally be issued within 7 days. Certificates are always emailed. They are NOT posted via snail mail. (P.S. If you need to process a renewal, you can do so before receiving the certificate – as long as you declare your CPD completion as the date you receive your confirmation email).

This was fun! Are there more courses coming?
a. Yes, absolutely – plenty more where these came from. Watch this space!

My question is not listed here?
a. Please email us at [email protected] or telephone (02) 8231 6669, 9am – 5pm Monday to Friday.

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