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  • In this instalment of our Transform/19 highlights series, coach David Stewart draws on his years of experience as a sales agent and as an innovator in the tech space to advise people on how to effectively build their database from scratch.

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  • VIDEO HIGHLIGHTS 00:10 Applying the 80/20 rule to your team on an individual basis 00:51 Determining the reasonable performance level of every person in your organisation 01:25 Lessons of effective delegation from Jack Welch and GE 02:55 Customer satisfaction is the number one metric of a great property management business 04:20 The three reasons why a customer chooses your service…

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  • VIDEO HIGHLIGHTS 00:10 Categorising your database by what kind of vendors you currently have 02:20 Understanding the difference between positive and negative tension 02:42 How to best eliminate risks which prevent people from taking action 04:24 How to work with expired listings 05:55 Understanding and defining what the ‘A grade’ buyer and seller you want to work with looks like.

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  • VIDEO HIGHLIGHTS 00:10 What studies say about agents not putting themselves out there 00:36 It’s all mental, how the brain creates limitations 01:31 What you tolerate, you accept 01:50 You need to accept that changing your behavior will be hard 02:19 Asking the right questions is the best way to find a solution 02:45 How agents should think about interacting…

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  • VIDEO HIGHLIGHTS 00:10 Andy’s most valuable transferable skill from hospitality to homes 00:50 The little things you pick up from analysing your product in the eyes of a client 03:21 The 10 second rule for initiating interactions and why it works 05:10 How ‘asking questions in motion’ liven up a client interaction to build rapport.

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  • VIDEO HIGHLIGHTS 00:10 How Caroline views the 80/20 rule and how it applies to real estate 01:03 Coach Caroline explains the concept of “starting from core” 02:09 How the 80/20 rule applies to choosing the most important people you should be speaking to 03:29 Persistence and the benefits of getting curious about who you should be tracking.      …

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  • VIDEO HIGHLIGHTS 00:27 Chris’ key messages for his AREC audience 01:11 What the next five years will look like for Chris and where the industry will be 01:38 The human connection versus digital marketing in his experience More from AREC 2018

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  • What was your first job, and what did it teach you? McDonald’s Bondi Junction where I learnt that customers always come first as without customers we don’t have a business. While we need to set boundaries with our clients, they need to be treated as if they are our only client, whether that be a landlord, tenant or contractor. What…

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  • A smoke alarm provides the best opportunity to detect fire, protect investments and save lives.  Regular smoke alarm maintenance is required to make sure all alarms are functioning optimally. SMOKE ALARM TYPES There are many types of smoke alarms, and the basic terminology you need to know is photoelectric or ionisation, hard-wired, radio frequency or battery operated. Most Fire Services…

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  • Luton grew up on a cattle and sheep farm near Adaminaby in New South Wales, where he learned the true meaning of hard work. Working on the farm before and after school every day, plus all weekend, taught him solid values around work and money. “My parents were the average Snowy Mountains sheep farmers,” says Luton. “What they gave me…

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  • VIDEO HIGHLIGHTS 00:32 What great agents do, according to Josh 00:47 Josh’s top tip on successfully navigating hard conversations with a client 01:48 Obstacles preventing agents from growth and how to overcome them More from AREC 2018

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  • VIDEO HIGHLIGHTS 00:37 How James maintains the high of AREC after it’s over 01:11 His evolving systems and processes through the years 02:07 The structure of his team 02:41 The benefits of being good to your team 03:24 James’ favourite AREC speakers.         More from AREC 2018

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  • VIDEO HIGHLIGHTS 00:24 How Brendan created his own wolf pack 01:00 Linking arms when someone joins the team 01:55 EBUs (Effective Business Unit) and organically growing your team 03:10 A different approach to BDMs and property management More from AREC 2018

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  • What was your first job and what did it teach you? My first job was working behind the bar at the local tennis club. It taught me many things that have proven to be invaluable in my working life, namely risk assessment, customer service, multi-tasking and communication skills. The last factor has been the major one. If you can deal…

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