A few years ago, every lettings agency employed property managers to deal with the basic tasks of managing a portfolio of properties. Many people were looking to change this title to ‘asset manager’, ‘people manager’ or ‘counsellor’, but we still referred to it as property manager.
These tasks traditionally include:Lease renewals Arrears Application [...]
The real estate industry is changing at a rapid pace. There’s technological change, which is empowering both agents and the public, and there’s a generational change underway as well, with a visceral tug-of-war [...]
All property managers are familiar with managing the careful negotiation which can sometimes be required between landlords, tenants and maintenance professionals to arrange a pest exterminator, organise a plumber to fix a leaking tap or even to repair guttering which has been damaged by falling branches and debris.
Tenants will no doubt be concerned if the issue they have reported is making the property uncomfortable to [...]
Haven’t we seen a dramatic shift in property management over the last decade? Business hours have held little reference or relevance since the introduction of mobile phones, providing clients with the ability to contact you at any time from anywhere, which opens the opportunity for flexible working.
Since the birth of mobile devices, the internet and, more recently, cloud-based [...]
I’m a contrarian and tend to do the opposite to what most regular people do, and that goes for business and for investment. If you’re good at what you do, you can be successful without technology or even any office, staff or brochures. Of course, you probably still need a computer, phone and website!
Day to day I wear a few different hats, which have given me a multi-layered insight into property management. As an investor with 14 properties worth around $15 [...]
I have a confession to make. In my early career as a junior property manager, I often found myself becoming bored during property management-based training. To me, it was always the same old formulas, with the same old content delivered in the same old way.
Throughout my career as a property manager, I have always committed to investing time and money to attend training events, conferences and networking functions – everything ‘real estate’. Looking back, however, I [...]