Firstly, Greg, tells us about your first few months at Rent. How has it been so far? I came into rent.com.au nearly six months ago to look at their strategy. I really wanted to come up with something that was different to the other [...]
There’s just something about picking up a phone to talk to a customer service rep that’s agitating. But why?
Once you’ve searched the company website to find the right number, you inevitably speak to someone who completely fails to understand what you’re saying. You answer questions asked by a real human only to find out you’re not speaking [...]
Let’s face it – everyone wants to grow their rent roll. After all, with growth comes more opportunity for success all round.
In my experience as the owner of a franchise real estate office, and as a successful property management BDM, a lot of real estate companies make really common, crucial mistakes in their attempts to grow their portfolio – many of which I’ll be addressing at the RETG tour in [...]
The average metropolitan rent across Australia spiked up 2.38 per cent at $430/pw in January. Canberra and Hobart metro areas were the only two states to record a decrease in median rent, while all but two of the remaining capitals saw an increase in the month.
An 8.24 per cent increase in asking median rents in [...]
The role of a BDM can be many things, depending on the company structure.
Many businesses over-complicate the role and incorporate too many expectations and KPIs, leaving the BDM lost and uncertain as they fail to achieve expected targets.
To get the most out of your BDM you need to have a clear understanding of the difference between marketing, sales and business development.
Marketing attracts [...]
Firstly, Dave, tell us a little bit about your background. I grew up in a town called Lockhart, population 900, on the western side of Wagga. My first job when I left school was in a little independent sales office. After a couple of years there, I moved to Sydney for about six years, working at the REINSW teaching certificate and CPD courses. After that I moved back home to Wagga.