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Technology has come a long way from the first set of bulky computers in your local real estate office. With advancements in technology occurring rapidly, real estate agencies across the country are developing new techniques to streamline services and keep up with emerging trends.
According to the Australian Bureau of Statistics, each Australian spends an average of 10 hours online per week
– with those in younger age brackets spending up to 18 hours on the net every week.
The continued rise of the internet as a primary source of [...]
A few years ago, every lettings agency employed property managers to deal with the basic tasks of managing a portfolio of properties. Many people were looking to change this title to ‘asset manager’, ‘people manager’ or ‘counsellor’, but we still referred to it as property manager.
These tasks traditionally include:Lease renewals Arrears Application [...]
There is a requirement in most cases, that in the event of a tenant breaking their lease, that the landlord must take ‘reasonable steps’ to mitigate the tenant’s loss. So, where a tenant breaks their lease before the end of the agreement, they are normally liable to continue to pay rent until a new tenant can be found. Where a tenant stops paying rent, the landlord (property manager) can go to the Tribunal seeking an order for [...]
Rent.com.au’s February report reveals a significant spike in one capital city but a stable median rent across the country. The average metropolitan rent Australia-wide remained consistent at $430/pw.
Of the metro areas, only Adelaide and Darwin recorded a decrease in median rent. Hobart experienced a significant spike of 10 per cent, the [...]
1 DARE TO BE UNTRADITIONAL Raising the bar in 2017 starts with daring to be ‘untraditional’. As you know, clients engage property management agencies to gain better returns and increased capital growth on their properties. As such, all agencies appear to be the same to property investors. So how do you stand out in this market of sameness?
Start providing untraditional services in addition to your traditional service offering. To do this, look to your competitors and identify gaps in their service offering that your agency [...]
When we set out our goals at the beginning of the year, we look at the bigger picture of what we would like to achieve. After that, we start to think about how we are going to get there. However, if we drill down further when we are putting those plans in place, we should be asking ourselves: do we have the systems and processes to make that happen?
In property management, some of the areas that you might like to look at [...]
Firstly, Greg, tells us about your first few months at Rent. How has it been so far? I came into rent.com.au nearly six months ago to look at their strategy. I really wanted to come up with something that was different to the other [...]
There’s just something about picking up a phone to talk to a customer service rep that’s agitating. But why?
Once you’ve searched the company website to find the right number, you inevitably speak to someone who completely fails to understand what you’re saying. You answer questions asked by a real human only to find out you’re not speaking [...]
Let’s face it – everyone wants to grow their rent roll. After all, with growth comes more opportunity for success all round.
In my experience as the owner of a franchise real estate office, and as a successful property management BDM, a lot of real estate companies make really common, crucial mistakes in their attempts to grow their portfolio – many of which I’ll be addressing at the RETG tour in [...]
The average metropolitan rent across Australia spiked up 2.38 per cent at $430/pw in January. Canberra and Hobart metro areas were the only two states to record a decrease in median rent, while all but two of the remaining capitals saw an increase in the month.
An 8.24 per cent increase in asking median rents in [...]
The role of a BDM can be many things, depending on the company structure.
Many businesses over-complicate the role and incorporate too many expectations and KPIs, leaving the BDM lost and uncertain as they fail to achieve expected targets.
To get the most out of your BDM you need to have a clear understanding of the difference between marketing, sales and business development.
Marketing attracts [...]
Firstly, Dave, tell us a little bit about your background. I grew up in a town called Lockhart, population 900, on the western side of Wagga. My first job when I left school was in a little independent sales office. After a couple of years there, I moved to Sydney for about six years, working at the REINSW teaching certificate and CPD courses. After that I moved back home to Wagga.
Rather than nursing a sore head over your necessarily generous seasonal expenditure, now’s the time to focus on accounting for these costs to benefit your business – and gaining a better understanding of the tax implications of gifting and hospitality. A little attention to detail now will result in a 2016-17 tax return you’ll feel more than jolly about.
CLIENT GIFTS They’re your [...]
Alister: There’s been a lot of change from when the program started to today. Obviously what really matters is what happens in the future. [...]
There is no doubt that Console has undergone some change in the past twelve months, most notably the ownership and leadership changes that took place late last year.
Tim Molloy, Console’s new CEO, says he is immensely [...]
Launched last October, the service allows users to create a rental profile, which then allows for the automatic generation of property enquiries and applications.
Prospective renters can apply for a property while they are inspecting it with the click of a button.
Rent chief Greg Bader said the strong adoption of Renter Resume reflected that the group was addressing a real gap in the market.
“Our Renter Resume is a unique product that helps both the renter and the property manager.
“Its objective is to make the process of renting [...]
The home-rental company became profitable for the first time in the second half of 2016, a source close to the company told technology website CNET.
Airbnb’s revenue grew more than 80 percent over last year, and the company is expected to continue to be profitable throughout 2017, the source said.
Airbnb declined to comment for this report.
The news of Airbnb profitability comes days after a purchased a stake in New York-based Resy.com, a restaurant booking platform which offers a consumer-focused mobile app that allows travellers to book tables at great [...]
Alister Maple-Brown: Moving on, from people, is the foundation of all of our businesses and to an enabler [...]